Baltimore Data Center

DataCenter Overview

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DataPoint’s Baltimore data center, located in the Tide Point complex, is the ideal environment for hosting your company’s critical systems while eliminating the need for infrastructure and hardware storage on your end. We are a SAS 70 certified and PCI-DSS compliant facility.

The facility, one of several located in an area that is populated by many other technology driven businesses, covers 18,000 square feet of space and has all of the necessary power requirements and security safeguards to assure that the data required by clients can be accessed at anytime from anywhere in a safe and secure matter.

Our data center provides services to businesses in Baltimore in the form of:

• Managed Services
• Baltimore Colocation (colo)
• Business Broadband (Gigabit Ethernet)
• Cloud Computing & Virtualization

With DataPoint’s Baltimore data center monitoring and managing the services that allow your company to keep up with the constantly shifting worlds of business technology, you can streamline your ways of doing business. Stress free data management increases productivity and allows you to redirect more resources to the core competency of your business.

Ease of access, expandability and reliability are cornerstones of the philosophy behind the services that we provide and we complement those with high quality on-site security and disaster recovery as well.

Our Operations Support Center (OSC) located in Baltimore provides clients with monitoring and support for their data at all times.  Not only can you rest easy knowing that your critical systems are stored safely, but there is always someone with the proper training and technological aptitude ready to act in the event of any unforeseen circumstances.

With these services at your disposal, your company can focus on what it does best while spending as few of your business resources as possible on things related to information technology.

Services Provided

Our Baltimore data center provides business technology solutions such as:

• Managed Back-Up – This service creates backups of important files and other pieces of information so that you don’t risk losing anything.

• T1 and Gigabit Ethernet Business Broadband – Our cost effective, high speed connections assure that your business can conduct its business over the internet as effectively as possible when it needs to.

• Office-to-office connections – If your business has several branches or satellite offices, this feature will allow you to make communications between them as fluid and cost effective as possible.

• Server colocation – By having us host servers with your data at our Baltimore Data Center, you free yourself from the burden of dealing with IT problems that could interfere with standard business practices.

• Managed Server – Where you data is safely secured and backed up regularly, typical server specifications are:

Features of Our Baltimore Data Center

• Power and Cooling -The facility covers 18,000 square feet and is powered by a 1,000 kilowatt auto-cutover diesel generator with a 500 gallon fuel tank that is tested weekly. The facility’s HVAC is made up of a system of 9 Leibert Air Handlers that provide 180 tons of cooling and maintain a constant temperature that is ideal for the equipment stored on-site.

• Disaster Preparation - Dry pipe fire suppression with Vesda air sampling system is in place to protect equipment in case of a fire.

• Personnel - There is staff present on site 24 hours a day, 7 days a week, 365 days a year. From security to engineers and technicians, support is always available no matter when it is needed.  Access to the facility is restricted to authorized personnel only. Any visitors are escorted and monitored at all times.

• Security – We provide firewall services as well as VPN services which undergo weekly security audits. A state of the art video surveillance system monitors all activity on the facility grounds and multi-level care access cards restrict who has access to what.

• Access to Carriers – Level 3, XO Communications, Cogent

Server Specifications

• Base Server:  DELL 2U rackmount server options
• Data/Content Storage: ISCSI and Fibre Channel SAN options
• Backup: Tape Backup, ISCSI Snapshots, Offsite Storage,  Managed Data Deduplication
• Network Monitoring System: Live 24/7/365 Monitoring, Bandwidth Utilization, Custom MRTG Graphs, Trend Reports
• Security: Firewall Services and VPN Services
• Maintenance: Weekly Security Audits, Firewall Services, VPN Services
• Remote Access: Root/Administrator access, Remote Reboot Services, “Smart Hands” availability 24/7/365.